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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated?

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Yes. World Cup Hub operates under a licence from the Malta Gaming Authority (MGA) and is also licensed by the UK Gambling Commission. Both licences require strict adherence to fair-play, anti-money-laundering and player-protection standards, and the current licence numbers are shown in the site footer.

02

What deposit and withdrawal methods are supported at World Cup Hub?

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World Cup Hub accepts Visa, Mastercard, Skrill, Neteller, ecoPayz and direct bank transfers for both deposits and withdrawals. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum, and e-wallet withdrawals usually arrive within 24 hours while card withdrawals take 3-5 business days.

03

How does the welcome bonus at World Cup Hub work and what are the wagering requirements?

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New customers receive a 100% matched deposit bonus up to $200. The bonus is credited automatically after the first deposit and carries a 35x wagering requirement on the bonus amount only, which must be cleared within 30 days of activation.

04

What types of bets can I place on World Cup matches at World Cup Hub?

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World Cup Hub offers all major pre-match markets including 1X2 (match result), Asian handicap, over/under totals, correct score, first goalscorer, halftime/fulltime and both-teams-to-score. In-play betting is available on the same set of markets with dynamic odds updated throughout the match.

05

What happens to my bet if a World Cup match is postponed or canceled on World Cup Hub?

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If a match is postponed before the scheduled kick-off, all bets on that fixture are void and the stake is refunded. When a match is rescheduled within 48 hours, the original bet remains valid; if it is abandoned after the start, settlement follows the official competition ruling (e.g., result after 90 minutes).

06

What identity verification does World Cup Hub require, and are there tools to set deposit limits or self-exclude?

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Account verification requires a clear copy of a government-issued photo ID, a recent proof of address (utility bill or bank statement) and, for card payments, the front of the card (last four digits only). Verification is normally completed within 24 hours. World Cup Hub also provides deposit limits, loss limits, time-out options and a self-exclusion feature that can be activated in the Responsible Gaming section of your account.